Effective Date:  August 21, 2018

Your privacy is important to us.  Extending Reach, LLC (“us”, “we”, or “our”) operates the extendingreach.com website (the “Site”) and controls this policy.

This policy describes Extending Reach, LLC’s practices and procedures on the collection, use and disclosure of personal data when you use our Site and the choices you have associated with that data.  By using this Site and submitting any personal information, you agree to the use of such data in accordance with this policy.

Definitions

Personal Data means any data related to a living or natural person who can be identified from the data we possess.

Usage Data
is data that is automatically collected by using the Site or by the Site’s infrastructure itself such as the duration of a page visit.  Usage data includes location data.

Data Controller
refers to a person (alone, jointly, or in common with other persons) who determines the purpose and manner in which personal data is, or will be, processed.  For the purpose of this privacy policy, we are a Data Controller of your data.

Data Processing is conducted when any operation or set of operations is performed on Personal Data or on sets of Personal Data.

Data Subject is a living person who is the subject of Personal Data.

User is a living individual who uses our Site.  The User is a Data Subject, who is the subject of Personal Data.

Personal Data We Collect

The Personal Data we collect depends upon your interaction with us.  While using the Site, you may communicate with us via our forms (for instance our Contact us form), which will ask for personal data to help us respond to your inquiry and provide services requested.  We may also obtain information about you that is publicly available or through 3rd parties we partner with in the future.

The types of Personal Data we collect includes:

  • First and last name
  • Email address
  • Telephone number (optional)
  • Business name (optional)
  • Blog or article with author and biography information (optional)
  • Other data collected that could directly or indirectly identify you.

Usage Data, Cookies, and similar tracking technologies. We collect Usage Data and rely on technologies like cookies to help us better understand how our Site is accessed and used.  For example, Usage Data may include information pertaining to your computer’s Internet Protocol address (IP address), browser type and version, the webpage you entered and left, the time and date of your visited, the device type used, operating system, and other information.  If your browser or mobility device allows this, location data may be collected to further aid us in improving the Site features.

Articles Users Submit for Publishing on Site. If you submit an article for sharing on our Site and it includes a biography, the biography portion of the article will be consider personal information covered by this policy along with any communications with us around posting the article on the Site.  Submitted article will be publicly available along with metadata about you such as your name and other information (like as biography) that you approve for posting.  This information may be found by search engines and be republished elsewhere on the world wide web (Web) in accordance with our Terms of Use.

How We Use Personal Data

We use data collected to:

  • Conduct marketing activities such as sending newsletters or conducting a survey or contest
  • Communicate with you regarding services or to provide customer support
  • Share statistics on how Users voted in polls or surveys
  • Notify you that information you submitted to us was received
  • Improve your experience on the Site
  • Monitor use of our Site
  • Detect, prevent and address technical and security issues
  • Post blog or articles with author and biography information on the Site
  • Communicate legal and security updates in addition to policy changes in lieu of postal mail

Third party affiliates and sponsors. If you indicate that you are interested in receiving information from third party affiliates and sponsors via the Join the Newsletter form, we will let them know your interest, however, we will not provide your first and last name and email address directly to them.  Instead, your information will be aggregated with others who have signed up for the newsletter, and then you will receive the sponsor or 3rd party affiliate’s information via Extending Reach, LLC.

Non-personally identifiable information.  We aggregate and/or anonymize information collected through the Site so that the information does not identify you.   We may use this non-personally identifiable information for any purpose, including for research and marketing purposes.  We may also monitor aggregate metrics such as total number of visitors, traffic, and demographic patterns.  We use location data to help us customize the Site with location-based information and features. When possible, we will honor requests via the web browser and device settings to ignore location data.

Law enforcement.  Extending Reach, LLC may disclose your personal information if required to do so by law or subpoena, or if we believe that it is reasonably necessary to comply with a law, regulation or legal request; to protect the safety of any person; to address fraud, security or technical issues; or to protect Extending Reach, LLC’s rights or property.

Marketing information.  When you Join the Newsletter, you will receive marketing information from us on newly released articles, tips, and other business developments.  We may also combine information we learn about you from third party sources or publicly available sources to customize content we send.

Cookies and Similar Tracking Technologies

We use cookies (small text files placed on your device) and similar tracking technologies to:

Store your preferences and settings.  A persistent cookie remains on your computer after you close your browser so that it can be used by your browser on subsequent visits; this prevents you from having to reset preferences with each visit.  Persistent cookies can be removed by following your web browser’s directions.  A session cookie is temporary and disappears after you close your browser.

Analyze the usage and performance of the Site.  We use collected data to count information such as unique visitors to a webpage and to understand how visitors use our Site.  We also want to ensure the Site performance is optimal and has the necessary resources to support fluctuating User traffic to the Site.  To understand uses, your location, including general information (e.g., IP address, zip code) and more specific information (e.g., GPS-based functionality on mobile devices used to access the Site), may be collected.  The location data helps us customize the Site with location-based information and features.

Monitor the Site for security and Terms of Use breaches.  We use cookies to detect fraud and abuse of our Site’s Terms of Use Agreement.

Share content via a social media service.  We enable Users who are logged into a social media service to share content via that service.

Participate in polls.  We enable Users to answer questions and view poll results.  Once answered, Users are unable to participate in the same poll while their session cookie is active.

Newsletters may include clear GIFs in HTML-based emails. Subscribers can request newsletters in HTML or in text format.  To ensure our emails reach our subscribers, we may send newsletter subscribers clear GIFs to determine whether the message has been opened.

How to Access and Control Your Data

You may:

  • Opt out of receiving our newsletter(s) by visiting our Join the Newsletter page
  • Change your newsletter options by visiting our Join the Newsletter page and selecting the newsletter(s) you wish to unsubscribe from, and then complete the Join the Newsletter form again to subscribe to newsletter(s) that are of interest
  • Follow the unsubscribe link at the bottom of our emails
  • View emailed notification messages confirming the Personal Data you submitted via a form on our Site was received
  • Change or reset your web browser settings to refuse cookies or to notify you when a cookie is being set
  • Turn off GPS or other location tracking functions on your mobile device and in your web browser settings if your device allows this functionality
  • Contact us at via our Contact us form or send an email to privacy@extendingreach.com to obtain, correct, limit, and/or delete any Personal Data that is not otherwise required for us to meet legal or business obligations.

Articles.  Contact us at privacy@extendingreach.com to remove article(s) with your Personal Data.  While we can remove your article from our Site, we cannot guarantee the article has been removed from other devices connected to the Web.  If you submit an article for publication on the Site without your name and biography posted, the communications regarding the posting are considered Personal Data, but the article itself is not.  You may receive a copy of communications regarding your article, but we may retain a copy to satisfy other business or legal obligations.

Sending requests:  If you send a request to privacy@extendingreach.com, you’ll need to provide your first and last name, email address used for the form(s) and/or other communications with us, and identify the newsletter(s) you wish to unsubscribe from since there may be more than one type you are receiving.

Cookies and similar technologies. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent, however, some features of our Site may not function properly if the ability to accept cookies is disabled.

Location data. If you access our Site through a mobile device and do not want your device to provide us with location based information, you can turn off GPS or other location-tracking functions on your device if your device allows this capability.

How We Retain, Store, and Secure Your Information

We follow generally accepted standards to store, retain, and protect your Personal Data.

Whenever possible, we will minimize the length of time we retain your Personal Data.  We will retain and use your Personal Data to the extent necessary to comply with:

  • Legal obligations mandated by the law or by business operations;
  • Preserve, resolve, defend, or enforce legal and contractual obligations; and
  • Needed maintenance of accurate business and financial records.

Usage Data is retained for shorter periods of time except when necessary for adding security, improving Site functionality, or meeting legal obligations.

Personal Data is stored, processed, and secured in the United State. We take steps reasonably necessary to ensure your data is treated securely.  For instance, we use encryption when transmitting your Personal Data to where your data is processed and stored, plus other technologies such as firewall protection and malware scans to help safeguard your information and interaction on our Site. Extending Reach, LLC strives to use commercially acceptable means to protect your Personal Data, but we cannot guarantee its absolute security.

Transfer of Data

Your Personal Data may be transferred to – and maintained on – computers located outside of your state, province, country, or other governmental jurisdiction where our data protection laws may differ from your jurisdiction. If you are located outside of the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there.

By submitting information via our Site, you consent to this Privacy Policy and agree to the transfer of your data, including Personal Data and Usage Data, to the United States for processing.

We take steps reasonably necessary to ensure your data is treated securely and in accordance with this Privacy Policy.  Personal Data will not be transferred to an organization or country without adequate controls in place to safeguard your Personal Data and Usage Data.

Children’s Privacy

Protecting the privacy of young children is especially important to us. Extending Reach, LLC does not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to subscribe to our e-newsletter.  If we become aware that we have collected personal information from a child under the age of 13, we will take steps to remove that information.  See our Terms of Use Agreement for more information.

Collection of Information by Third-Parties

We may share your Personal Data with trusted third party service providers as necessary for them to perform services on our behalf, such as:

  • Conducting contests or surveys
  • Perform Site analysis to help us understand visitor usage and demographics and thereby help us improve services, content, and performance
  • Communicating with you via email or survey delivery

We only share your Personal Data as necessary for any third party to provide the services as requested or as needed on our behalf.  These third parties (and any subcontractors) are subject to strict data processing terms and conditions and are prohibited from utilizing, sharing or retaining your Personal Data for any purpose other than as they have been specifically contracted for (or without your consent).

Contest and surveys.  By participating in the contest or survey, the Personal Data that you voluntarily submit may be provided to both us and to the third parties helping to facilitate the contest or survey.  We have no control over the use of data by third parties.  We encourage you to review privacy practices of any third-party services we link to or have information on our Site regarding.

Perform Site analysis.  Our Site is hosted by GoDaddy Operating Company, LLC (GoDaddy). Aside from data processing, they store our data and provide security for our Site.  GoDaddy may use cookies and similar technologies to collect non-personal information about your use of our Site.  They may contract with third-party providers to offer services.  Extending Reach, LLC does not control third-parties’ use of such technologies and services, and your use is governed by their privacy policies.  We encourage you to visit GoDaddy’s Privacy Policy for more information.

We also rely on Google Analytics, a third party vendor, to help us collect and analyze information about your use of our Site by generating aggregated Site usage statistics that help us improve content, performance, and offerings. This data is shared with other Google services, and Google may use the collected data to contextualize and personalize the ads of its advertising network.  You can opt-out of Google Analytics by installing the Google Analytics opt-out browser add-on, which prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics on visit activity.  See Google’s Privacy Policy for details.

California

We have taken necessary precautions to be in compliance with the California Online Privacy Protection Act.  We do not share or sell your personal information with third-parties for the third-parties’ own and independent direct marketing purposes unless we receive your permission.  We encourage you to visit the Join the Newsletter page to manage e-newsletters you wish to receive or unsubscribe from at any time.  You may also contact us at privacy@extendingreach.com or at the mailing address below with any questions.

We do not support the Do Not Track (“DNT”) option that some web browsers employ.  DNT is a preference you can set in your web browser to inform websites that you do not want to be tracked.  You can enable or disable DNT by visiting the Preferences or Settings page of your web browser.

Business Transactions

As we develop our business, we may be involved in a merger, acquisition, or asset sale.   Customer name, email, and visitor information is generally one of the transferred business assets in these types of transactions.  We may also transfer or assign such information in the course of corporate divestitures or dissolution.  Newsletter participants will be notified via email before their information is transferred and subject to a different privacy policy.

Notification

We will contact you via the email address you provided on your completed Join the Newsletter  form to distribute updates on policies, security breaches, and other company information in lieu of communication by postal mail.  If you corresponded with us via our Contact Us form, we may use the email address you provided for pertinent business operations or legal obligations.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Changes to Our Privacy Policy

Our Privacy Policy may change over time. If we have significant changes to our Privacy Policy and procedures, we will prominently post those changes on this page or provide notification via our e-Newsletter to keep users aware of what information we collect, how we use it, and under what circumstances we may disclose it.  Changes to this Privacy Policy are effective when they are posted on this page.

How You Can Contact Us

If you have any questions about our practices or this Privacy Policy, please contact us at privacy@extendingreach.com or at our mailing address below.

Extending Reach, LLC
Attn: Privacy
15559 Union Ave. #407
Los Gatos, CA  95032